26/11 Soi Sukhumvit 11(Chaiyod) Khwaeng Khlong Toei Nuae
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.0
Location
8.4
Service
8.7
Dining
6.6
Guest reviews
8.0/10
based on 7 reviews
7.9
7.9/10 based on 1112 reviews
Lionel
United Kingdom,
May
2024
7.4/10
The hotel is conveniently located near the Nana BTS station and within walking distance of various Bangkok street food carts. The rooms, though a bit small and not as clean as expected, still provided a decent Holiday Inn Express experience. The service was outstanding, with a very friendly and welcoming staff. However, the dining experience lacked vegetarian options and ran out of food before the designated time. Overall, the price was considered acceptable given the convenient location.
Rooms
7.0
The room, though smaller than anticipated with a queen size bed, met the standards of a Holiday Inn Express.
Service
9.0
The staff was amazing, very friendly, and went above and beyond to assist guests.
Location
8.0
The hotel's proximity to the Nana BTS station made it very convenient for exploring the city and enjoying local dining options.
Dining
6.0
The breakfast selection was the best and largest experienced at a Holiday Inn Express but lacked vegetarian options and had timing issues.
Facilities
7.0
James
United States of America,
March
2024
8.0/10
The hotel is superbly located in a downtown regional area, very close to the skytrain, Indian and Muglia restaurants, excellent shopping malls, and local markets just a few steps away. The rooms are nice and equipped with everything you need, offering a comfortable bed, but there have been reports of unpleasant smells in some rooms. The service is notable for being courteous and quick to respond, with exemplary staff named ALEX. The location is a standout, close to major shopping centers like Terminal 21 and Robinson, although the area can be busy. The dining experience is described as basic, with limited options, and only scrambled eggs available.
Rooms
8.0
Service
9.0
The service is commendable, with courteous and responsive staff.
Location
9.0
The location is superb, close to various amenities and shopping centers like Terminal 21 and Robinson, making it convenient for both shopping and exploring the area. However, there have been complaints about a few negative elements in the surroundings.
Dining
6.0
The dining experience is described as very basic, with limited options available, including only scrambled eggs.
Facilities
8.0
The facilities offer various services without extra charges, catering to different needs.
Colin
United Kingdom,
February
2024
8.0/10
I had a lovely stay at the hotel. The rooms were fine, comfortable, and very clean, equipped with everything you would need for a short stay. The corner sofa was a nice touch for relaxation. However, the small window made the room feel a bit less bright. The in-house breakfast offered a good selection.
Rooms
8.0
The rooms were comfortable, clean, and had all the necessary amenities.
Service
9.0
The staff was extremely helpful and accommodating, making my check-in seamless. They even recognized my membership, which was a nice touch. The service overall was professional, friendly, and attentive.
Location
8.0
The hotel is situated in a lively area of Sukhumvit, close to many entertainment options and restaurants. However, it may not be the best choice for families with kids.
Dining
7.0
The dining experience was satisfactory, but there was room for improvement. The breakfast options were a bit repetitive, and the quality could have been better.
Facilities
8.0
The hotel offers a range of convenient facilities such as laundry, shuttle services, and tours assistance, enhancing the overall guest experience.
Percy
United Kingdom,
December
2023
8.2/10
I had a wonderful stay at this hotel. The room allocated on the highest floor was pleasant and very quiet, making for a comfortable experience. However, the narrow rooms were a bit of a downside. The service, especially from staff members like Barry, PM, Danny, and Pim, was excellent with attentive care and generous smiles. The location was vibrant and convenient, nestled between great restaurants and bars, close to main streets and daily need stores. The dining options catered to both Western and Asian tastes, but the scones were a bit below par.
Rooms
8.0
The room was comfortable but somewhat narrow.
Service
9.0
The staff provided attentive service and were always ready to assist.
Location
9.0
The hotel is located in a vibrant neighborhood with easy access to restaurants, bars, and essential stores.
Dining
7.0
The dining experience offered diverse options and catered to various preferences.
Facilities
8.0
The hotel provided essential facilities to enhance the overall stay.
Andrew
United Kingdom,
November
2023
8.4/10
I had a fantastic stay at this hotel! The location was superb, just a short walk from great shopping malls and local markets. The rooms were spacious, clean, and had a modern design. The service was top-notch, with friendly and professional staff. However, the dining experience, although good, had limited options for breakfast.
Rooms
9.0
The rooms are very nice, spacious, quiet, and clean, with modern design.
Service
9.0
The service was amazing, very friendly, and professional.
Location
9.0
The location is excellent, close to shopping centers, restaurants, and nightlife. Just a few minutes' walk to major attractions and public transport.
Dining
7.0
The dining options were good, with a mix of western and Asian cuisine, but the breakfast selection was somewhat limited.
Facilities
8.0
The facilities were great, offering everything needed for a comfortable stay.
Robert
United Kingdom,
July
2023
6.8/10
I found the hotel to be in a good location, close to nice restaurants and bars in Sukhumvit. The rooms were ideal and clean, providing everything I needed including a safe. The service was very friendly, despite some issues with communication in challenging situations. The dining options were a bit limited, but the breakfast provided the essentials. Overall, a decent value for the price, even though the location was not perfect.
Rooms
8.0
The rooms were ideal and clean, with all necessary amenities including a user-friendly safe.
Service
7.0
The service was generally friendly, although there were some challenges with communication in difficult situations.
Location
6.0
The hotel is well situated in Sukhumvit, near nice restaurants and bars, but the location itself is not the best.
Dining
6.0
The dining options were a bit limited, but the breakfast had the basics covered.
Facilities
7.0
The facilities were sufficient for my needs during the stay.
Norman
United Kingdom,
May
2023
8.4/10
I had a fantastic stay at this hotel! The rooms were clean and properly carpeted, although a few more amenities like a comb or lotion would be a nice touch. The service was top-notch, with incredibly friendly and professional staff. The location was perfect, surrounded by shopping centers, nightlife, and dining options. The dining area, although basic, was satisfactory. Overall, a great value for money with some noise from the rooftop aircon system in room 801.
Rooms
8.0
The rooms are very clean and comfortable, but the rooftop aircon system can be noisy.
Service
9.0
The service was great, very friendly and professional.
Location
10.0
The hotel is at the heart of Bangkok, near major shopping centers, nightlife, and convenient to access restaurants and public transportation.
Dining
7.0
The dining area is located downstairs in the basement, but serves basic food options.
Facilities
8.0
The hotel offers standard facilities like dry cleaning, housekeeping, and laundry services.